Disclaimer

Please read this disclaimer before using Lucky Car HK services. Website information and journey arrangements are subject to actual traffic, border and service conditions. 1. Traffic and events outside our control We make reasonable efforts to provide transfers at the confirmed time. Severe weather, congestion, traffic accidents, customs or border queues, road closures, flight or train changes, government measures and other circumstances outside our reasonable control may delay a journey. Passengers should allow sufficient time. To the extent permitted by law, we are not responsible for direct or indirect loss caused by a missed flight, high-speed train or other connection in these circumstances. 2. Personal belongings Passengers are responsible for their belongings, luggage and valuables during the journey and should check that nothing is left behind before leaving the vehicle. If an item is lost, we will reasonably assist with contacting the driver and searching for it, but we do not accept custody or compensation liability for the item. 3. Website information and quotations Fares, routes, service details, journey times and other information on this website are for general reference only. They are not a confirmed quote or service commitment. The final service and fare are those confirmed with our team at the time of booking. We may update website information as services and operations change without individual notice. 4. Travel documents Passengers are responsible for checking and meeting all applicable document, visa, customs and immigration requirements. We cannot guarantee that any person will be permitted to enter or leave a jurisdiction and are not responsible for refused entry, detention, delay or loss caused by document or personal eligibility issues.